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Geneva Human Rights Platform Human Rights in the Digital Age: Balancing AI, Technology, and Governance in Smart Cities




On Tuesday, we attended a conference focused on the intersection of human rights and digitalization, particularly within the context of smart cities. These urban areas utilize technology and data to enhance the quality of life; however, I observed a concerning trend: the emphasis on digitalization often overlooks fundamental human rights. We seem to have lost sight of the essential balance between innovation and humanity.


Many intriguing points were made, but I want to focus on the foundational principles of smart cities due to the striking paradox that was discussed. How have we neglected human rights in conversations surrounding smart cities, especially since their primary goal should be to improve the quality of life and empower communities? Smart cities represent the integration of human rights and technology, yet there is a growing belief that new technology alone can solve all problems. This assumption has proven to be misguided because implementing new technology without a clear necessity can harm communities rather than benefit them.


For a smart city to succeed, innovation must serve the common good and actively engage the population in the process. Smart cities should work towards achieving sustainable development goals while prioritizing the needs of the citizens. The point was made that It is crucial to adopt a mindset of doing no harm and ensuring that no one is left behind. 


Citizen participation is equally important in the development of smart cities. While it is not always easy, the community must recognize the benefits, challenges, and risks associated with technology. Accessibility is also key, and the population should be actively involved in conversations about smart city initiatives.


During the conference, a particularly impactful case was discussed: Valencia's pilot program as part of the UN's smart city movement. The aim was to strengthen the relationship between the administration and its citizens. However, in the event of the recent floods, it became apparent that ineffective implementation of smart city principles can have dire consequences. Communication failures in Valencia resulted in injuries and even loss of life. This stark reality demonstrates the crucial need for balance in our approach to technology and governance. If we fail to prioritize human accommodation in the use of technology, we risk the safety of our populations.



by Cassandra Gehlken


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